Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open an account with apnakamao and use our lobby, wallet, and payment services. Access depends on local law and is available only where permitted in your region.

Account EligibilityWallet & Payment UseContent of TransactionsAccount Suspension RightsJurisdiction-Dependent Access
apnakamao Terms That Cover How Your Account Works
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Reach our support team directly through the chat icon in your account dashboard. Available for queries about account terms, wallet holds, and transaction disputes.
Email Support Send detailed terms-related questions to our support address listed in your account settings. We aim to respond within one business day for contract and policy matters.
In-App Help Centre Your account's Help section covers the most common terms questions — account suspension, withdrawal conditions, and what happens when access depends on local law changes.
HOW WE HANDLE YOUR DATA

Data, Security and Your Account Rights

We keep your account data and transaction history securely, and we do not share personal information with third parties outside what is required to process your JazzCash, Easypaisa, or Raast payments. You have the right to request a copy of the data we hold on your account or ask for corrections at any time through our support channels.

Account Data Retention We hold your account and transaction records for as long as your account is active and for a defined period after closure, in line with applicable financial record requirements.
Cookie and Session Use Our lobby uses session cookies to keep you logged in across pages. We also use analytics cookies to understand how the site is used — you can manage these in your browser settings.
Payment Data Security Payment details you enter for JazzCash, Easypaisa, or Raast transactions are handled over encrypted connections. We do not store full payment credentials on our servers after a transaction clears.
Requesting Changes or Deletion To update personal details or request account closure and data deletion, contact support via live chat or email. We will confirm the action and timeline in writing to your registered address.

Frequently Asked Questions on Our Terms

These are the questions we hear most from people reviewing our terms before opening an account or making their first deposit.

These terms apply to every person who creates an account with apnakamao. Access is subject to local law, and by registering you confirm that using this service is permitted in your region.

We will notify you of material changes via in-app alert or to your registered email before they take effect. Continuing to use your account after that point means you accept the updated terms.

If your account is suspended for a terms breach, we will review your wallet balance as part of the process. Funds are not automatically forfeited — the outcome depends on the reason for suspension.

Contact our support team through live chat or email with the transaction reference and date. We will investigate and respond with a decision, usually within two business days of receiving your query.

Send a data access request to our support email from your registered address. We will provide a summary of the personal and account data we hold, as required under applicable data protection rules.

General terms apply to your account at all times. Where a specific promotion has its own conditions, those conditions take precedence over these general terms for that promotion only.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.